Privacy policy

Welcome to Zuliga ("we," "our," or "us"). At Zuliga, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://zuliga.com, make a purchase, or otherwise interact with us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order or contact us, we may collect:

Full name
Shipping and billing address
Email address
Phone number
Payment information (processed securely by our payment providers; we do not store your complete payment card details)
Order history

Automatically Collected Information

When you browse our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Pages viewed
Time spent on our website
Referring website
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Provide customer support
Send order confirmations and shipping updates
Respond to inquiries
Improve our website and services
Prevent fraud and unauthorized transactions
Comply with legal obligations
Send promotional emails if you have chosen to receive them

3. Cookies

Our website uses cookies and similar technologies to:

Keep your shopping cart active
Remember your preferences
Analyze website traffic
Improve user experience
Support advertising and remarketing efforts

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functionality.

4. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party service providers that help us operate our business, including:

Payment processors
Shipping and logistics providers
Email service providers
Website hosting providers
Analytics providers
Marketing and advertising platforms

These providers receive only the information necessary to perform their services and are expected to protect your information appropriately.

We may also disclose information if required by law or to protect our legal rights.

5. Payment Security

Payments are processed through secure third-party payment providers. We do not store your full payment card information on our servers.

6. Data Retention

We retain personal information for as long as necessary to:

Complete your orders
Maintain business records
Resolve disputes
Comply with legal and tax obligations
Enforce our agreements

7. Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict certain processing
Object to marketing communications
Request a copy of your personal data

To exercise these rights, please contact us using the information below.

8. Marketing Communications

If you subscribe to our marketing emails, you may receive updates, promotions, and special offers.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

9. Children's Privacy

Our website is not intended for children under the age of 13 (or the minimum legal age in your jurisdiction). We do not knowingly collect personal information from children.

10. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. International Users

If you access our website from outside the country in which our operations are based, your information may be transferred to and processed in other countries where our service providers operate.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated Effective Date. Continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.